Job Detail

Premiere Plastic Surgery and Aesthetics Center located in Newport Beach, is looking for a Medical Assistant and Front Desk Coordinator to join our team. Our elite practice, featuring nationally recognized board-certified plastic surgeons, offers an interdisciplinary, progressive approach to cosmetic procedures and aesthetic treatments. With a broad reach, serving both national and international clientele, our clinic is inclusive of prestige brand products and proprietary services, representing the future of aesthetic medicine in its ideology and treatment advances.

Creating an exciting opportunity as our Center grows, as well as advanced career development for the ideal candidate, this position will play a key role in supporting every facet of our operations, along with team members.

Responsibilities include but are not limited to the following:

• Be able to informatively answer all telephonic inquires.
• Schedule and reschedule all appointments in a professional, accurate and courteous manner, following Center guidelines.
• Monitor and update providers scheduling templates as necessary to maximize efficiency.
• Utilize waiting list to contact patients.
• Be able to confidently inform patients about available services and products
• Maintaining high-level of patient care, professionalism, and discretion
• Greet and welcome all new patients and visitors to the practice using excellent customer service skills.
• Present forms (paper and electronic) to be filled out, provide any assistance needed by patient.
• Verify and update all demographic information on established patients.
• Accurately and efficiently enter all information into the practice management system.
• Check out all patients and collect payments.
• Ensure scheduling of all follow-up appointments.
• Accurately enter all patient charges/information into the practice management system and tracking systems.
• Keep patients informed of any relevant operational information.
• Answer telephone, obtaining appropriate information such as name, nature of call and then route to appropriate person.
• Complete all daily reports.
• Maintain orderliness of waiting area throughout the day, paying attention to the neatness of magazines, brochures, binders and removing items discarded by patients.
• Maintain professional image through appropriate attire and grooming.