Job Detail

PROGRAM MANAGER, COMMUNITY COUNSELING CENTER NF5 - Drug and Alcohol Counseling

Date Posted: Apr 24, 2023

Job Description

Job Details
Full-time | Part-time$105,000 - $118,000 a year1 day ago
Qualifications
  • Analysis skills
  • Curriculum development
  • Case management
  • LPC
  • Licensed Clinical Social Worker
  • Master's degree
Full Job Description
Duties

Serves as the Program Manager of the installation’s full service Community Counseling Center (CCC); Marine and Family Programs, Marine Corps Community Services that includes oversight and management of: operation of facilities; programming and related services; supervision of financial, personnel and property resources; planning, implementation of services and execution of associated initiatives. Independently oversees day-to-day operations of the Community Counseling Center that encompasses: mission, function, operation, activity, laws, rules and regulations authorized and funded by the Marine Corps. Monitors project activities to mitigate risks and maximize resources that can have affects on operations and groups of people. As a credential Licensed Independent Practitioner (LIP), performs diagnosis of mental health disorders and determine level of patient treatment that focuses on treatment intensity and individual patient needs. Uses expertise in behavioral health theories and practices to provide oversight of and monitor the installation’s comprehensive counseling services which includes: initial screenings, clinical case management, individual, marital, group, and family treatment. Acts as the installation subject matter expert for Community Counseling by serving as representation on working groups and coordination of multidisciplinary requirements. Oversees development of effective prevention and evidence based treatment programming. Ensures the Community Counseling Center is in compliance with outside accreditation policies and practices such as Commission on Accreditation of Rehabilitation Facilities and/or Joint Commission on Accreditation of Healthcare Organizations. Management: Serves as the CCC Director independently overseeing day-to-day operations of the ongoing community clinical counseling program at the installation. Determines appropriate products or services for customers and defines program scope, requirements and deliverables. Develops, modifies or provides input to project plans. Implements clinical counseling program plans to meet objectives. Coordinates and integrates project activities. Manages or leads management of project resources. Implements and maintains quality assurance processes. Solves problems, takes prompt corrective action when problems arise and makes improvements to programs. Conducts presentations or briefings on all aspects of the Community Counseling as required. Participates in phased, milestone and final program reviews. Develops and implements program marketing plans. Assesses program operations. Monitors progress toward organizational goals. Evaluates and makes adjustments to improve the program as needed. Identifies problems, determines accuracy and relevance of information and uses sound judgment to generate and evaluate alternatives. Stays abreast of current methods, metrics, tools and techniques related to the specialty area or program to implement up to date best practices. Organizes work, sets priorities and determines resources requirements. Determines short and long term goals and strategies to achieve priorities. Coordinates with other programs or work areas to accomplish goals. Monitors progress and evaluates outcomes of operations, activities and events. Develops minimum standards to govern the local program, policy, procedures and resources. Maintains effective working relationships with local, state, and federal rehabilitative organizations, law enforcement, legal and other medical agencies. Directly addresses matters involving: difficult technical problems, application of new or questionable techniques and methods, and decisions that require further clarification with the higher level supervisor. Explains regulatory requirements relevant to problem situations. Reviews proposed changes to program plans and project proposals to ensure statutory and regulatory requirements are met and changes do not include provisions contrary to policy and local practices. Identifies provisions not consistent with requirements and recommends action to correct inadequacies. Maintains extensive contact with USMC headquarters’ Behavioral Health Branch Head, Community Counseling Center directors from other commands and other work areas in the organization on collaboration of best practices, sharing resources and achieving goals. May maintain contact from related agencies in the local community to: resolve problems, negotiate agreements, advise on and render technical assistance in: utilizing facilities and staff, redirecting programs to provide efficient and effective service, developing new or revised curricula and programs for staff development and developing and installing reporting systems. Reviews proposed changes to program plans and project proposals to see that all statutory and regulatory requirements are met and to ensure that changes do not include provisions contrary to basic law.

Requirements
Conditions of Employment
See Duties and Qualifications

EVALUATIONS:
Qualifications

MAJOR DUTIES continued: Identifies provisions clearly not consistent with federal requirements and recommends remedial action necessary to correct inadequacies. May work a fluctuating work schedule to complete work assignments outside of the typical work week and work hours. May travel to complete work assignments and conduct or attend conferences and meetings. Supervision: Supervises full performance clinical staff and administrative staff employees to include: assigning, distributing, evaluating work; coaching, counseling, tutoring, and mentoring employees; approving and disapproving leave, recommending and completing personnel actions, recommending and completing performance reviews, recommending and administering discipline, recommending and administering incentive awards, signing timecards, training employees, keeping abreast of and actively supporting the principles of the EEO program, and prevention of sexual harassment, being alert to alcohol/drug abuse to take appropriate action. Analysis and Evaluation: Exercises analytical ability, judgment, discretion, and applies a thorough knowledge of management principles, practices, methods and techniques to continuously analyze accuracy of planning processes and procedures to recommend improvements. Responds to audit requests for information to brief executive level personnel. Conducts and organizes counseling services and case management studies for analyses; incorporating the results in future program development recommendations. Makes recommendations on corrective actions, and conducts follow up inspections. Plans, develops and conducts analyses for current and projected programs to achieve goals and objectives. Collects, verifies and adjusts data from diverse sources and performs qualitative analysis manually, and through automated systems. Evaluates quantitative results and consults with subject matter experts to identify significant factors, relationships and trends to produce accurate and meaningful data. Develops and analyzes data to be used in preparing analytical and interpretative reports and guides of program operation. Reviews proposed changes in program plans and Marine Corps procedures to determine compliance with federal, state, statutory and regulatory requirements. Budgeting: Formulates, administers and monitors the operating budget for the Community Counseling Center. Identifies cost centers. Monitors the center’s expenses. Establishes proactive controls to ensure budgetary objectives are met. Takes corrective action when budget variances occur. Computes financial data and statistics to prepare reports and forecast budgets for execution, and short and long range plans. Analyzes profit and loss statements to identify discrepancies, needs, opportunities and efficiencies to operate more effectively. Compares current and historical data to determine trends and anticipate future requirements. Recordkeeping and Maintenance: Maintains individual case records in accordance with prescribed regulations and ensures confidentiality and security of case information. Maintains records in Case Management Systems. Handles sensitive information that is proprietary, privileged, confidential or otherwise legally exempt from disclosure. Safeguards sensitive information and prevents unauthorized reading, printing, retaining, copying or dissemination of information, messages, or correspondence in accordance with rules and regulations such as those covered by the Privacy Act, 5 USC 552(a), Health Insurance Portability and Accountability Act, Public Law 104-191, and DoD Directive 6025.18. Notifies the higher level supervisor and senders immediately when proprietary information has been released and advises on how to properly recover, and/or protect information. Safety: Promptly reports workplace accidents to the Human Resources Office. Ensures safety training is provided to employees and compliance with OSHA standards is observed. Takes action to correct unsafe or unhealthy working conditions. Ensures employees understand safety infractions that can result in disciplinary actions, and follows through with appropriate action. Ensures minimal loss of duty by complying with Return-To-Work program initiatives, and following up on employee well being. Customer Service/EEO/Sexual Harassment: Provides World Class Customer Service with an emphasis on professionalism and courtesy. Assists internal and external customers and communicates positively in a professional manner. Asks questions to determine, verify and solve problems. Checks for satisfaction on the quality of services. Takes action to solve problems quickly. Alerts the higher level supervisor or proper point of contact for help when problems arise. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment.This is a white-collar position where occasional lifting up to 20 lbs may be required. Performs additional related duties as assigned.

QUALIFICATIONS: Masters degree in social work or a related field (psychology, marriage and family therapy) and 3 years post masters experience providing direct care/management in mental health programs. Certified as a Licensed Clinical Social Worker (LCSW) or Licensed Professional Counselor (LPC) or Licensed Marriage and Family Therapist (LMFT) accredited through the USMC Credentialing Review Board as a Tiered provider. Clinically licensed at the independent practitioner level by a state regulatory board and in good standing with the licensing authorities. Demonstrates mastery of the principles and practices in the field of mental health prevention and education and skill and experienced judgment in extending advanced concepts and methods for improving the quality and accessibility of substance abuse prevention and education. Provides expert technical assistance to professionals in the field and introduces innovative approaches and extension of established methods and practices. Experience in providing support services that would sustain mission requirements such as maintaining war fighter readiness and coping with mental health issues, substance abuse, co-occurring disorders, and/or prevention of problems that detract from unit performance. Experience that demonstrates skill to serve as a Director to independently oversee day-to-day operation of an ongoing Community Counseling Center that encompasses: mission, function, operation, activity, laws, rules and regulations authorized and funded by the agency; review and approval or disapproval of program plans and materials; analysis of proposals or provisions in terms of impact on program resource requirements; implementation of operating procedures and standards to incorporate provisions that affect operating activities and requirements and review of the administration and operation of the program. Skill to supervise employees in the accomplishment of work. Knowledge of mental health, domestic/child abuse, family conflict and substance abuse issues and its impact on the social fabric of families’, military organization and communities. This should include extensive knowledge of behavioral health signs and symptoms identified as Axis I disorders in the current DSM, and appropriate treatment interventions and standards to help implement and conduct treatment and education programs that demonstrate the possession of : knowledge and skill in screening for mental health, family relationship, substance abuse, marital conflict, and co-occurring disorders, diagnosing mental health disorders within the current DSM; knowledge of the standards of case management, ability and skill to use a wide variety of treatment modalities; knowledge and ability to teach and develop syllabi for education and treatment programs.

Additional information

GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, gender, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.

It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp.

As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made.
Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.

Required Documents:
  • Education/certification certificate(s), if applicable.
  • If prior military, DD214 Member Copy
This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.
Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card.
INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENT'S DISCRETION WITHOUT FURTHER COMPETITION.
ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN TIME (ET) ON THE CLOSING DATE LISTED IN THE JOB POSTING.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working at MCCS include but are not limited to:

  • Stability of Federal Civilian Service
  • People with passion for doing work that matters
  • Quality of Work Life Balance
  • Competitive Pay
  • Comprehensive Benefit Packages
  • Marine Corps Exchange and Base Facility Privileges
Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application/resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. This vacancy will be filled by the best qualified applicant as determined by the selecting official.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working at MCCS include but are not limited to:

  • Stability of Federal Civilian Service
  • People with passion for doing work that matters
  • Quality of Work Life Balance
  • Competitive Pay
  • Comprehensive Benefit Packages
  • Marine Corps Exchange and Base Facility Privileges
Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

Required Documents

As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

Varies - Review "OTHER INFORMATION"

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

All applications must be submitted online via the MCCS Careers website: https://careers.usmc-mccs.org

Resumes/applications emailed or mailed will not be considered for this vacancy announcement. To be considered for employment, the application or resume must be submitted online by 11:59 PM (ET) on the closing date of the announcement.

Note: To check the status of your application or return to a previous or incomplete application, log into your MCCS user account and review your application status.

STEP 1 - College Transcript(s) or Education Certificate(s), (REQUIRED IF USING EDUCATION TO QUALIFY)

A degree from an accredited college/university may be used to qualify for this position, or in combination with experience, as noted in the minimum qualification section of this announcement. If using education to qualify, you must upload a copy of your college transcript(s), indicating degree conferred, as an attachment to your profile under “My Job Applications” https://careers.usmc-mccs.org to be considered. Applications received without college transcripts (if using education) will be ineligible for consideration.

STEP 2 - If prior military, upload a copy of your DD214 Member 4 Copy as an attachment to your profile under “My Job Applications” https://careers.usmc-mccs.org

STEP 3 - If applicable, upload a copy of your *Spouse Preferenceform, copy of PCS orders, and copy of marriage certificate (unless the spouse is named on the PCS orders) as an attachment(s) to your profile under “My Job Applications” https://careers.usmc-mccs.org

Spouse Preference Program: (May be requested for positions graded NF-3 and below or equivalent) Spouses of relocating active duty military members applying through Spouse Preference Program must upload all documents listed above in Step 3. Spousal Preference applicants hired in a flexible position will not lose their spousal preference eligibility until movement or hired into a regular Full-Time or Part-Time position.

STEP 4 - If applicable, upload a copy of your *Transition Assistanceform and copy of ID card with “TA” stamped on front of card as an attachment to your profile under “My Job Applications” https://careers.usmc-mccs.org

Transition Assistance Program: (May be requested for positions graded NF-3 below or equivalent) Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must upload all documents listed above in Step 4.

Selective Service Registration: If you are a male born after December 31, 1959 and are at least 18 years of age, government employment requires that you must register with the Selective Service System, unless you meet certain exemptions. You must be able to show proof of registration or your exemption, as part of the required suitability background investigation.

NOTE:It is the applicant's responsibility to verify that information entered, uploaded, or submitted is received, legible and accurate. HR will not modify applications, resumes, or answers submitted by any applicant. To check the status of your application or to return to a previous or incomplete application, log into your MCCS user account and review your application status.

VACANCIES MAY BE FILLED BY METHODS OTHER THAN THE MERIT STAFFING PROGRAM WHEN IT APPEARS THAT THE BEST QUALIFIED PERSON CAN BE OBTAINED FROM OTHER SOURCES.

Agency contact information
CAMP PENDLETON MCCS
Phone

760/725-5893

Email

Pendleton.Vacancies@usmc-mccs.org

Address

CAMP PENDLETON MCCS
MARINE CORPS COMMUNITY SERVICES
ATTN: PERSONNEL OFFICER
CAMP PENDLETON, CA 920555020
USA

Next steps

All applicants who submit an application via our Careers page at https://careers.usmc-mccs.org will be able to view their application status online.

Fair and Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity (EEO) Policy
Reasonable accommodation policy
Financial suitability
Selective Service
New employee probationary period
Signature and false statements
Privacy Act
Social security number request

Required Documents

Varies - Review "OTHER INFORMATION"

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Help
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The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

Open to Public


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