Job Detail

Anaheim Community Hospital has an exciting opportunity to be a part of our new behavioral health team in Orange County. Anaheim Community Hospital is a new 98-bed acute hospital that will offer inpatient and outpatient behavioral health programs, as well as medical psychological services. It will service Med-Psych, Adult, Adolescent and Children patients.

We look forward to bringing on the best candidates possible to help us meet the mental health needs of Orange County and serve our community with a new state of the art facility. If you want to make a difference in the mental health of your community, we encourage you to apply and join our team.

Under the direct supervision of the Dir. of Information Services, the Receptionist/PBX operator is responsible to greet and provide assistance to guests and staff members in person or on the telephone; to distribute mail and messages accurately and in a timely manner.

Requirements

KEY RESPONSIBILITIES:

• Receive and channel all telephone communication in a prompt and courteous manner and assist in placing outgoing calls, as requested.
• Greet and log-in all visitors and assure control of access to patient care areas.
• Respond to visitors’ questions while maintaining patient confidentiality.
• Accurately relay messages to staff and physicians.
• Receive, sort and distribute incoming mail in assigned mail boxes.
• Provide typing/word processing, clerical support and assists with special projects, as time allows, and assign same to PBX staff.
• Able to handle and facilitate crisis and emergency situations in a calm and professional manner.
• Maintains a desirable working relationship with staff and their office personnel.
• Sends and distributes faxes in a timely fashion.
• Maintains PBX schedule and is responsible for changes and coverage.
• Sells meal tickets, records receipt and keeps stored in secure area.
• Other duties as assigned.

Education and Licensing:

• High School Diploma required.

Knowledge and Experience:

• Minimum 2 years business office and management experience required.
• Ability to handle stressful situations.

Skills and Abilities:

• Maintains a desirable working relationship with staff and their office personnel.
• Sends and distributes faxes in a timely fashion.
• Maintains PBX schedule and is responsible for changes and coverage.
• Sells meal tickets, records receipt and keeps stored in secure area.
• Other duties as assigned.

Physical Requirements:

While performing the duties of this job, this position is frequently required to do the following:

• Use standard office equipment and access, input, and retrieve information from a computer. Use computer keyboard with manual and finger dexterity and wrist-finger speed sufficient to perform repetitive actions efficiently for extended periods of time.
• Communicate effectively in person or via telephone in a manner which can be understood by those with whom the person is speaking, including a diverse population.
• Give and follow verbal and written instructions with attention to detail and accuracy.
• Perform complex mental functions and basic arithmetic functions; interpret complex laws, regulations, and policies; collect, interpret, and/or analyze complex data and information.
• Vision: see details of objects at close range.
• Coordinate multiple tasks simultaneously.
• Reach forward, up, down, and to the side.
• Sit or stand for minimum periods of one hour at a time and come and go from the work area repeatedly throughout the day.

Lift up to fifteen (15) pounds.

Benefits

Health Insurance

Vision Insurance

Dental Insurance

401k Retirement Plan

Healthcare Spending Account

Dependent Care Spending Account

Life Insurance (Supplemental Life, Term and Universal plans are also available)

Short and Long-Term Disability (with additional buy-opportunities