Overview: The Regional Program Supervisor is responsible for oversight and supervision of our Multi-Disciplinary Response Team in Orange County, ensuring quality of customer service and data collection. The MDRT responds to 9-1-1 and community calls for service for people experiencing homelessness and mental health concerns.
The program is comprised of multi-disciplinary care teams made of up Social Workers, Drug and Alcohol Counselors, Collaborative Case Managers, Psych Techs, and other professionals offering care and service coordination in partnership with other nonprofits, County and City entities, law enforcement, behavioral health services, and medical providers to ensure clients receive the help they need. These services are provided in collaboration with our partners with the intention of assisting clients with obtaining and maintaining permanent housing as quickly as possible.
The MDRT Supervisor's role is to ensure the execution and completion of administrative tasks while assisting staff with processing difficult cases in the field, encouraging unity within the team, and helping staff grow and develop according to organizationally established goals for their positions. They are also responsible for supervising the delivery of all MDRT services in their assigned region(s), including scheduling and ensuring that services are delivered in accordance with City Net’s contracts and other requirements.
The work schedule for this position will be Tuesday - Saturday
Nice To Have
Organizational OverviewCity Net is a 501(c)(3) non-profit community organization that is committed to breaking the cycle of homelessness in the communities we serve by connecting neighbors experiencing homelessness to transformative care and innovative housing solutions. Our objective is to reduce homelessness to functional zero in the regions we serve through collaborative supportive services, housing provision, and data-driven solutions that empower our clients to reach their personal goals.
We believe in supporting our employees in all areas of life. That is why we offer top-tier benefits to our eligible employees, including but not limited to:
Visit https://citynet.apscareerportal.com for further details.
Questions?If you have questions about this position or our organization, please contact City Net's Recruitment Team by emailing Recruitment[at]CityNet[dot]org. Please do not contact any of the Homeless Services Outreach Numbers listed on our website, as those phone lines need to remain open exclusively for people who are experiencing homelessness and need help. Thank you!
Job Type: Full-time
Pay: $72,404.80 - $76,564.80 per year