Job Detail

Essential Functions

• Make outgoing calls from lists
• Answer all company incoming calls/field calls
• Call and schedule patients from incoming faxed referrals
• Entering patient data
• Verifying patient insurance
• Request follow up orders for diagnostic call backs
• Filing demographic and scheduling forms
• Run reports
• Make reminder calls and follow up calls
• Create case logs for events
• Other duties as assigned

Competencies

• Knowledge of the medical insurance industry, prior customer service experience, positive and enthusiastic telephone demeanor.
• Fluency in both English and Spanish is a plus.
• The ideal candidate would be dependable, self-motivated, and able to work with little direction.